Privacy policy.

When you submit a form on this site we store the details you entered: your name, company, email address, phone number, trade, market, approximate job volume and any message you wrote. We also store which page you submitted from so we know what you were reading.

We do not run advertising trackers on this site and we do not sell, rent or share form submissions with third parties. The data exists so that a human can reply to you.

During an engagement we process business contact records gathered from public sources — business names, addresses, public phone numbers, public email addresses and public registration or permit data — together with the records of the calls, emails and messages the agent sends to them.

We also process call recordings and transcripts where recording consent rules in the relevant jurisdiction permit them, and we process the pipeline data the agent creates inside your CRM.

Business contact data is processed for the legitimate business purpose of business-to-business outreach, subject to the calling windows, do-not-call scrubbing and consent rules configured for your account and your jurisdiction.

Your own customer data is processed only to perform the service you asked for. We do not use it for our own marketing and we do not repurpose it for another client.

Form submissions from this website are kept for as long as is useful for the sales conversation, and deleted on request.

Engagement data — lists, recordings, transcripts and pipeline records — is retained for the length of the engagement and then either exported to you or deleted, at your instruction, within thirty days of the engagement ending.

We share data with the infrastructure providers required to deliver the service: hosting, database, telephony and email delivery. These providers process data on our instructions.

We do not sell data, we do not resell prospect lists built for one client to another client, and we do not share your customer file with anyone.

Any person contacted by an agent we operate can ask not to be contacted again, on any channel. Opt-outs are honoured immediately and permanently, and suppression is shared across calling, texting and email.

If you believe an agent operating on our platform has contacted you in error, email us with the number or address that was contacted and we will suppress it and investigate.

You can ask for a copy of the data we hold about you, ask for it to be corrected, or ask for it to be deleted. Depending on where you live you may have additional statutory rights, and we will honour them.

Requests are handled by email and we aim to respond within thirty days.

Access to client data is limited to the people working on that account, credentials are scoped to the minimum required, and stored data is encrypted at rest and in transit.

No system is perfect. If we ever become aware of a breach affecting your data, we will tell you directly and promptly rather than waiting for a legal deadline.