Capability
It makes the calls you will never get to.
A voice agent that works your list all day long: gatekeepers navigated, decision makers qualified, objections handled, and warm transfers sent straight to your phone.
It dials. It qualifies. It hands you a booked job.
- Dials per day
- 300–600
- Live conversation rate
- 18–25%
- Brief before every warm transfer
- 1 line
Concurrent, not sequential
Local business lists, tuned scripts
Who, what, how warm
What the agent does
Outbound calling, in detail.
Five things this capability actually does, and the reason each one matters to a local service company.
Concurrent dialing
Runs dozens of live conversations at once, so a 1,400-record list gets worked in days rather than quarters — without your crew ever putting down a wrench.
Gatekeeper navigation
Identifies itself honestly as an assistant calling for your company, asks for the owner or facilities lead by role, and handles "he's not in" without hanging up or leaving a message nobody returns.
Live qualification
Confirms job type, service address, timeframe, budget band and whether the person on the line can actually approve the work — before it ever reaches you.
Objection handling
Trained on the twelve objections your trade hears most, with your pricing posture, your service promises and hard limits on what it is allowed to commit to.
Warm transfer
When a prospect says yes, the agent calls your mobile, briefs you in one line, and bridges the call — so you arrive mid-conversation with the context already loaded.
Recording and transcript
Every conversation lands in your CRM with the outcome tagged, the transcript attached and the recording linked. Nothing is lost, nothing is verbal-only.
What it replaces
The work you are doing now.
Every capability has to earn its place by taking real work off somebody's desk. Here is what this one takes.
- An appointment setter at $4,000–$6,000 a month
- The two hours a night you spend returning calls
- A call center that reads a script and gives up at the first no
- A pile of missed calls you never get back to
How it runs
The sequence, step by step.
- 01
Voice and script approval
You pick the voice and approve the opening line, the qualifying questions and the exact wording of what the agent may and may not promise. Nothing goes live until you sign off.
- 02
Compliance gates
Calling windows, do-not-call scrubbing, state recording-consent rules and your own suppression list are applied before the first dial.
- 03
Work the list
The agent dials in your timezone-aware windows, works voicemail and callback ladders, and never repeats a number it has already exhausted.
- 04
Qualify and transfer
Qualified prospects get a warm transfer during your working hours and a booked callback outside them.
- 05
Log and tune
Every call is transcribed and scored. Script changes are proposed weekly based on what actually converts in your market.
What we need from you
- Your approved opening line and qualifying questions
- Your transfer number and the hours you will take a live call
- Your hard limits: what the agent must never promise
Sample dispatch log
- Dial · Cedar Park, TX · owner answered · 02:14
- Qualified · roof replacement · $18k band · transferring
- Voicemail left · Pflugerville, TX · follow-up scheduled
- Callback booked · Thu 09:30 · Georgetown, TX
- Objection handled · "send me an email" · email queued
- 412 dials today · 96 conversations · 7 transfers
Expected outcomes
What this capability is built to produce.
Modelled from the agent's configured throughput for a mid-size metro, not from client results. Your numbers depend on your trade, ticket size and capacity.
300–600
Dials per day
Concurrent, not sequential
18–25%
Live conversation rate
Local business lists, tuned scripts
1 line
Brief before every warm transfer
Who, what, how warm
Objections
The pushback this one gets.
Will it sound like a robot?
It sounds like a competent assistant, not a phone tree. If you want full disclosure in the first sentence, that is the default we recommend and the agent will say it is an AI assistant calling on behalf of your company. You choose the wording.
What happens when someone asks a question it can't answer?
It says it will get the right person, captures the question, and either transfers the call or books a callback with the question attached. It never invents an answer about your pricing, licensing or availability.
Are the calls compliant?
Calling windows, do-not-call scrubbing, recording consent and opt-out handling are configured before launch, and you approve the disclosure language. You can pause all calling from a single switch at any time.
Put outbound calls to work in your market.
Twenty minutes on the phone and we will tell you what this capability would produce in your trade, in your service radius, before you spend anything.